Help

Help

Ways to Contact Us:

     Contact a Banking Center
     Click here for specific locations

     General Inquiries
     Email support at: CustomerService@ecsb.com

     Customer Service Center Phone Hours
     Monday-Friday 9:00 am - 6:00 pm
     Saturday 8:30 am - 1:00 pm
     Please call 1.866.354.ECSB (3272).

Observed Bank Holidays 2018
  • New Year's Day: Monday, January 1, 2018
  • Martin Luther King Day: Monday, January 15, 2018
  • Presidents' Day: Monday, February 19, 2018
  • Memorial Day: Monday, May 28, 2018
  • Independence Day: Wednesday, July 4, 2018
  • Labor Day: Monday, September 3, 2018
  • Columbus Day: Monday, October 8, 2018
  • Veterans Day: Monday, November 12, 2018
  • Thanksgiving Day: Thursday, November 22, 2018
  • Christmas Day: Tuesday, December 25, 2018 
Activate an ATM/Debit Card and Select a PIN
  • Please call 1.800.992.3808
Report a Lost or Stolen ATM/Debit Card
  • During regular business hours call us directly at 1.866.354.ECSB (3272).
  • After regular business hours, call 1.800.472.3272.
Report a lost or Stolen Visa® Credit Card
  • Please call 1.888.295.5540.
Mail a Deposit or Payment to:
East Cambridge Savings Bank
292 Cambridge Street
Cambridge, MA 02141

Customer Assistance Request Form:

 
 
 
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East Cambridge at Your Service

  • Laura Aburas Image

    Laura Aburas

    Business Development Manager
    Wal-Lex Banking Center, Waltham
    NMLS ID: #1247623
    617.551.2530
    Email Laura
  • Linda Bolduc Image

    Linda Bolduc

    AVP, Business Development Manager
    Trapelo Road Banking Center, Belmont
    NMLS ID: #1058400
    617.551.2480
    Email Linda
  • Natercia Calisto Image

    Natercia Calisto

    AVP, Business Development Manager
    Broadway Banking Center, Arlington
    NMLS ID: #1058405
    617.551.2550
    Email Natercia
  • Jessica Chaves Image

    Jessica Chaves

    Business Development Manager
    MassAve Banking Center, Cambridge
    NMLS ID: #1247315
    617.551.2513
    Email Jessica
  • KathyAnn Dottin Image

    KathyAnn Dottin

    AVP, Business Development Manager
    Salem Street Banking Center, Medford
    NMLS ID: #1058689
    617.551.2570
    Email KathyAnn
  • Andris Gonzalez Image

    Andris Gonzalez

    Business Development Manager
    Chelsea Banking Center, Chelsea
    NMLS ID: #1065273
    617.551.2392
    Email Andris
  • John Kirwan Image

    John Kirwan

    AVP, Business Development Manager
    Main Office, Cambridge
    NMLS ID: #706962
    617.551.2454
    Email John
  • Chris Rodrigues Image

    Chris Rodrigues

    Business Development Manager
    Highland Ave Banking Center, Somerville
    NMLS ID: #1301349
    617.551.2470
    Email Chris
  • Shruti Saraf Image

    Shruti Saraf

    AVP, Business Development Manager
    West Medford Banking Center, Medford
    NMLS ID: #892937
    617.551.2490
    Email Shruti
  • Lisa Scopa Image

    Lisa Scopa

    AVP, Business Development Manager
    Inman Square Banking Center, Cambridge
    NMLS ID: #1127928
    617.551.2460
    Email Lisa

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