Contact a Banking Center Directly
- Click here for specific location/bankers and their direct contact information.
General Inquiries
Customer Service Center Hours
- Monday-Friday 8:00 am - 6:00 pm
- Saturday 8:30 am - 1:00 pm
- Please call 1.866.354.ECSB (3272).
The Banking Connection 24-Hour Automated Banking Service:
- Please call 1.800.869.3423
Activate an ATM/Debit Card and Select a PIN
- Please call 1.800.992.3808
Report a Lost or Stolen ATM/Debit Card
- During regular business hours call us directly at 1.866.354.ECSB (3272).
- After regular business hours, call 1.800.472.3272.
Report a lost or Stolen Visa® Credit Card
- Please call 1.888.295.5540.
Mail a Deposit or Payment to:
East Cambridge Savings Bank
292 Cambridge Street
Cambridge, MA 02141
Contact Us Online: