Business Services | East Cambridge Savings Bank |

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East Cambridge Savings Bank is committed to offering our business customers the resources they need to manage their finances efficiently.


eNFACT Debit Card Fraud Protection Service
East Cambridge Savings Bank offers free security protection on all ECSB debit cards. We utilize eNFACT, a fraud monitoring system, to identify suspicious or potentially fraudulent transaction activity. This system detects changes in purchase activity, as well as other patterns associated with fraudulent behavior.

If the eNFACT system detects potentially fraudulent activity on your debit card, you will receive a telephone call from 1.866.750.9107 to verify recent transactions. Your immediate response to the call is critical in preventing potential risk. This will also help to avoid restrictions we may place on the use of your card. Our goal is to minimize your exposure to risk and the impact of any fraud. To ensure we can reach you should potential fraud be detected, please keep us informed of your current phone number. To update your phone number, please visit any of our locations or call our Customer Service Center at 1.866.354.ECSB (3272).


Activate an ATM/Debit Card and Select a PIN

Please call 1.800.757.9848.


Report a Lost or Stolen ATM/Debit Card

During regular business hours call us directly at 1.866.354.ECSB (3272).

After regular business hours, call 1.800.472.3272.


How to Avoid ATM Charges
East Cambridge Savings Bank is a member of the SUM®/InterCeptSM Program, so you can avoid ATM surcharges by using participating SUM®/InterCeptSM ATMs. Just look for the SUM®/InterCeptSM logos when you need cash. Click here to find a SUM/InterCept location near you.


MasterCard® SecureCode™ 

One of the great things about shopping online is that you have access to a whole world of shopping possibilities, without ever leaving the comfort of your home. And now when you shop online, you can guard your card with MasterCard® SecureCode™.


This service is designed to enhance your existing East Cambridge Savings Bank Debit card through the use of a private code that protects you against unauthorized use of your card while shopping online at participating merchants.


Just like using your PIN at an ATM, all you do is enter your private SecureCode™ during checkout at participating online merchants when prompted by East Cambridge Savings Bank. Once your identity is confirmed, your purchase is complete. It’s that simple.


Register your card here.


Night Depository
East Cambridge Savings Bank offers a night depository for our customers through the use of a bank deposit bag. Night deposits can be found at our following locations:



For more information, please call our Customer Service Center at 1.866.354.ECSB (3272).
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