Business
Cash Management and Merchant Services

Manage your cash flow while streamlining your operations.

At the heart of our services is our robust Business Online Banking core, a secure, multi-user, online and mobile banking platform that allows you to manage your important financial transactions. Send and get money more quickly while minimizing fraud. Access all your account information in one spot to make timely decisions, manage incoming receivables and send payments securely in a variety of ways. Plus, you get the important ability to easily import data into your accounting software for streamlined account reconciliation. So spend less time on watching your finances, and more time focused on business growth.

Collections

Maximize your cash flow with easy to use payment tools. Get access to your funds more quickly by moving your receivables into your accounts through a variety of tools, allowing you to improve cash flow right from your office, not ours.

Remote Deposit Capture - Save yourself a trip to the Bank by capturing and transmitting deposits to us using your PC and a desktop scanner or mobile device from the convenience of your office or home.

Bank Right From Your Desk - Remote Deposit Capture allows you to make check deposits remotely from your place of business using your PC and a special scanner. Make deposits more easily at and at your convenience, including nights and weekends.
Improve Cash Flow and Availability - Businesses that use Remote Deposit Capture benefit from improved cash flow and better funds availability to start collection efforts earlier. It's like having an ECSB branch right in your office to make deposits quickly, securely and easily.
Mobile Deposit - Make deposits from any location using your smartphone or tablet. Just take a picture of the check, submit the image, and receive instant confirmation. The East Cambridge Savings Bank Mobile App for Business is available on the Apple App Store or Google Play.

ACH - Initiate electronic debits securely via Business Online Banking for same-day or next day settlement.
Payment Processing via Clover® Payments (Merchant Services) - Clover point of sale and business management system is tailored for your business, from accepting payments and managing inventory to keeping track of your customers and more, Clover is the POS system that works as hard as you do! Set up payments for major credit and debit cards, mobile wallets, checks and cash through a web browser, your mobile device, your website or a Clover POS device. View the day’s sales, open orders, sales reports, and monthly statements easily from Clover Dashboard, a single, intuitive dashboard.
Lockbox Services - Streamline the collection and processing of payments, typically paper checks, by directing customers to send payments to a secure, bank-operated "lockbox" address for processing and deposit.

Payments

Control your cash flow with our safe and secure online payment options. These tools can help you save time, proactively manage your daily cash position and minimize opportunities for fraud.

ACH Payments - Originate electronic credit and debit transactions securely via Business Online Banking for fast settlement. You can even get same-day payments from participating vendors such as cash apps.
Wire Transfers - Send U.S. Dollar or Foreign Currency wire transfers via Business Online Banking securely to other financial institutions.
Payroll Services - Easily manage your employee payroll functions and control costs with all-in-one Paychex® payroll and HR. Whether you have five employees or 500, we offer simple solutions to complex business problems. Simplify your payroll management including payroll processing, payroll tax management, enhanced employee benefits and time & attendance solutions. Get one free month of payroll services for a limited time only!*
Fraud Prevention Services - Positive Pay matches the business account and check amounts, check numbers and payee against checks previously authorized by your business, safeguarding your accounts against fraudulent checks and transactions. Don't be one of the 80% of organizations that report attempted or actual payment fraud that cost an estimated $21 billion annual loss due to check fraud.
Business Credit Card - An ECSB Credit Card helps you better manage cash flow, provides a number of rewards options and the ability to better track business expenses for you and your employees.
Business Debit Card - Manage business purchases and expenses conveniently with our Business Debit MasterCard. Set individual limits for employees to control spending.

Other Services to Simplify Your Business Operations

FDIC-Insured Deposit Sweep - Improve your cash management capabilities and increase access to additional FDIC insurance coverage on deposits. Set your target balance so that excess funds automatically sweep from your business checking into your FDIC-insured deposit sweep account to earn interest. Your Deposit Sweep account will automatically move funds to your operating account to avoid balance shortfalls.
Zero Balance Accounts - Maintain a zero balance at all times while managing multiple accounts like those for payroll, petty cash or different departments. ZBAs automatically draw funds from a master account.
Overdraft Protection - Use funds from your linked account to cover transactions that would otherwise overdraw your checking account and avoid overdraft fees .
Account Analysis - See all your banking activity in one simple and easy to read statement format that allows you to leverage the full value of your banking relationship and evaluate your business banking service charges.
Reporting Services - Seamlessly connect with your accounting software like QuickBooks and Quicken to access transaction reports, balances updates, account reconciliation and account insights.
Financial Planning - Work with one of our licensed investment professionals as you develop your long term retirement plan or succession or exit strategies for your family owned business. We are with you every step of the way.

*The One Month Free Payroll Over One Year Promotion for Financial Institution Clients (the “Promotion”) will run from April 1, 2025, until June 30, 2025 (the “Promotion Period”), unless terminated earlier by Paychex, Inc. (“Paychex”) and is subject to the following terms and conditions. The Promotion is available to Eligible Clients (as defined below) of financial institutions that have an active referral partnership agreement with Paychex (each, a “Financial Institution) and will consist of one (1) month of free payroll services.

An “Eligible Client” is a banking customer of a Financial Institution that: (1) is not currently receiving payroll services from Paychex; (2) is referred to Paychex by a representative of the Financial Institution during the Promotion Period; (3) elects either the Paychex Flex® Enterprise, Pro or Select payroll services package by entering into a service agreement with Paychex; (4) has between 1–250 employees at the time it commences payroll services; (5) processes its first payroll with Paychex on or before July 31, 2025; and (6) continues to process payroll with Paychex for twelve (12) consecutive months.

Paychex will credit an Eligible Client’s invoice for free payroll services in month two (2) following commencement of payroll processing services. An Eligible Client must be processing payroll with Paychex in order to receive one month of free payroll services, and any unused month is not redeemable in U.S. currency or for any other entity. The Promotion only applies to payroll services, and Eligible Clients will be solely responsible for all fees due for services other than payroll services. The Promotion cannot be combined with any other offer and is a limited time offer that is only available during the Promotion Period. For businesses with 251+ employees, ask about Paychex’s other special offers.

East Cambridge at Your Service

Natercia Calisto

AVP, Business Development Manager
Broadway Banking Center, Arlington
NMLS ID: #1058405
617.551.2550
Email Natercia
Slater Cram

Business Development Manager
Inman Square Banking Center, Cambridge
NMLS ID: #1691395
617.551.2333
Email Slater
KathyAnn Dottin

AVP, Business Development Manager
Salem Street Banking Center, Medford
NMLS ID: #1058689
617.551.2570
Email KathyAnn
John Kirwan

AVP, Customer Service - Digital Banking Manager
Customer Service Center
NMLS ID: #706962
Email John
Robyn Lonardelli

AVP, Business Development Manager
Trapelo Road Banking Center, Belmont
NMLS ID: #1068151
617.551.2451
Email Robyn
Richard Murray

Business Development Manager
West Medford Banking Center, Medford
NMLS ID: #706659
617.551.2365
Email Richard
Fiona Nattabi

AVP, Business Development Manager
Malden Banking Center, Malden
NMLS ID: #750242
617.551.2538
Email Fiona
Madhu S. Satyal

Business Development Manager
Wal-Lex Banking Center, Waltham
NMLS ID: #829483
617.551.2530
Email Madhu
Susan Shaw

Business Development Manager
Woburn Banking Center, Woburn
NMLS ID: #751319
617.551.2314
Email Susan
Amal Taouri

Business Development Manager
Highland Avenue Banking Center, Somerville
NMLS ID: #1031097
617.551.2313
Email Amal
Sandy Youssef

AVP, Business Development Manager
Chelsea Banking Center, Chelsea
NMLS ID: #1827521
617.551.2390
Email Sandy